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• 15/07/2018

Index Ventures

Vojtech Horna is the Director of Communications & Marketing at Index Ventures, a global venture capital firm with offices in San Francisco, London, and Geneva.

The challenge

Index Ventures has offices in San Francisco, London, and Geneva and a portfolio of over 164 companies in 24 countries. With their previous media monitoring provider, they were only able to track coverage of their own brand as their volume-based pricing made creating additional searches cost-prohibitive. Index Ventures wanted to track relevant news about their portfolio brands and the industries they operate in and share the news with the wider team. They also wanted to use the insights gleaned from data to better inform their communications strategy and plan more effectively.

“We wanted to track a variety of topics in the news globally that relate to the sectors our portfolio companies operate in such as fintech, mobility and retail.”

The solution

Vojtech liked the fact that Signal AI’s platform is powered by artificial intelligence and can, therefore, process large volumes of global news quickly and accurately. Signal AI offers unlimited searches and an easy-to-use interface enabling Vojtech to set-up and manage email alerts for the investment team based on their specific areas of expertise. The platform gives the team real-time access to high-quality online sources, print publications plus transcribed TV and radio broadcast content globally. The content sets are comprehensive enough that Index Ventures can view all their relevant sources and don’t need to search or source content elsewhere.

“The breadth and depth of content with the ease and flexibility of the tool made Signal the right choice for us.” 

The results

By using Signal AI, Index Ventures has a deeper understanding of what’s happening globally in the markets that matter to them and their portfolio brands. Email alerts notify the investment team of breaking news whenever and wherever it occurs giving them greater market awareness. They have integrated some of their feeds into Slack channels so they can monitor relevant news from multiple premium sources, such as Factiva if they choose.

The Communications and Marketing team has full visibility of the company’s media coverage and the journalists and media outlets talking about the topics that are relevant to them. The analysts at Signal have created reports for them to provide additional insights into their media landscape and the Customer Success team are responsive and efficient in handling any queries from the Index Ventures team.

“We get more for our money by using Signal AI and the Customer Success team are on hand to ensure we’re maximising our use of the platform.”

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