Our Commitment to Responsible AI
At Signal AI, we harness the power of advanced artificial intelligence–equipping businesses with actionable insights for more confident decisions. From strengthening reputation to mitigating risk, our commitment to transparency, ethical behavior, and responsibility underpins each one of our solutions. That’s why we’ve been building responsible and trustworthy AI for over a decade, using high-quality data and respecting the intellectual property rights of our partners. Our approach to creating innovative technology is grounded in the principle of respect for human rights and serving businesses and society positively and responsibly.
1. Sourcing Data Responsibly
We are committed to respecting and upholding the intellectual property rights of our content and data providers. We collaborate closely with our licensors, and take careful measures to avoid the misuse or unauthorized use of protected materials. This allows us to ensure our customers are accessing accurate and authorized data, while promoting a culture of respect, transparency, and compliant innovation.
2. Trusted Data Quality
Accurate AI relies on compliant and comprehensive data. Our proprietary AIQ engine processes over 5 million documents daily–from news to regulatory sources. We regularly monitor and enhance our systems to improve quality and avoid inaccuracies or biases. We carefully document and continuously validate the data sources, training, and validation of our AI models to ensure accuracy, statistical representativeness, and relevance. This mitigates errors, biases, or hallucinations. We also augment our optimizations using in-product feedback mechanisms on our AI, provided directly by customers.
3. Empowering Our Users
Using top-tier security practices, regular audits, and product updates, we protect against data breaches and vulnerabilities. We also ensure robust data protection measures by implementing safeguards within our AI systems. We empower users to manage their data and understand how it is collected and processed in line with relevant laws and regulations. When interacting with our systems, users are given the tools to understand AIQ because we are transparent about how our AI works and where it is used. To prevent misuse, we integrate robust controls and human oversight into AI processes.
At Signal AI, innovation is continuous. We regularly refine our AI policies, guided by feedback and the evolving ethical landscape. We encourage feedback on this policy to be shared with us at [email protected].
